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Fees

Fees on Library Materials

  • The library does not charge overdue fines.
  • Customers will be charged the full replacement cost if items are lost or kept for 21 days past the due date. Replacement items are not accepted in lieu of payment.
  • With the exception of Internet access, library services will not be available when there is a balance greater than $10 on a library account.

Damaged Items

  • Items are charged at full replacement cost. Replacement items are not accepted in lieu of payment.

Online

If you owe more than $5.00 pay online through our Classic Catalog. You will need your library card number and pin.

Pay Online

Unique Management Services (UMS)

  • Accounts that owe $50 or more from fees will be sent to Unique Management Services (UMS), a material recovery agency used by Deschutes Public Library.
  • With the exception of Internet access, library services will not be available once an account is sent to UMS.
  • In addition to the amount owed, these accounts will be charged a $10.00 non-refundable fee.
  • Replacement costs of returned library items are removed from an account upon check-in; if, the items are in good condition and returned prior to deletion of item records.
  • Customer is responsible for payment of the UMS assessed $10.00 non-refundable fee.
  • Once the account is paid in full with a zero balance, access to library services is restored.
  • If materials are not returned and payment is not made, these accounts are credit reported at 4 months to the national credit agencies; Experian, TransUnion, and EquiFax.

Disputing Fines and Fees

Please contact 541-617-7050 for staff assistance.

Page Last Modified Monday, April 15, 2019


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Friday, September 18, 2020

The Downtown Bend Library is opening at 10 a.m.

The East Bend Library is opening at 10 a.m.

The Redmond Library is opening at 10 a.m.

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