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Discovery Pass FAQ

Answers to common questions about reserving, using, and canceling Discovery Passes.

Reserving a Pass

How do I get a pass?

Log into the Discovery Pass site with your library card number and PIN/password. Browse passes by date or attraction.

How do I get a Wilderness Pass?

Wilderness Passes are typically available June through mid-October. When they are available, you can access them from the Discovery Pass site.

2026 Wilderness Pass FAQ

How many passes can I have?

  • Two (2) active reservations at a time.
  • Customers may check out four (4) passes per venue per year (two (2) wilderness passes per year).
  • If you reserve a pass and do not use or cancel your reservation, the unused pass counts towards your limit. Once you download or print your pass you cannot cancel your reservation.

When are passes for a new month available?

  • Passes are released for events up to three months in the future.
  • On the first of each month at midnight, passes for the next 3 months become available.
  • For example, on October 1, customers will be able to make reservations for December (in addition to any remaining passes for October and November). 3 months (the current) and 2 future months are always in view.

Why can’t I see any passes?

  • No passes are currently available. Check back at the first of the month.
  • You already have two active reservations.
  • You have used up your pass allowance (four passes per venue, per year).
  • No passes available for your age (you are under 17).

Why is my library card blocked?

  • Fines over $10.00
  • You are using a library card for a different library. CCL and JCLD customers must visit their library’s site and use the Discover and Go site.

Printing and Using Your Pass

Can I print my pass at the library?

Yes.

I lost my pass. Can I reprint it?

Yes.

Can I show my pass on a mobile device?

Yes, if the attraction allows it.

What should I bring with my pass when I visit the attraction?

Your photo ID.

Can I give my pass to someone else?

No. The cardholder who reserved the pass must be present to redeem the pass.

Does my pass include free transportation or parking?

No.

Why can’t I see my reservations?

The reservation date has passed. Reservations must be downloaded/printed on or before the reservation date (for the Cascade Wilderness Pass this means the reservation’s start date).

Canceling a Pass

Can I cancel my pass?

Yes, if you haven’t printed or downloaded it and it hasn’t expired.

Should I cancel my pass if I’m not going to attend?

You should cancel your Discovery Pass if you are not going to attend. Otherwise, once the date passes, the system will count it as a used pass. This also frees up the pass for others.

How do I cancel my pass?

To cancel a pass that has not been printed or downloaded, log in to the Discovery Pass site and click “My Reservations” and then “Cancel Reservation.”

I printed my pass. Can I cancel it?

No.

Still Have Questions?

Learn more about Discovery Pass, or contact us for help.

Page Last Modified Tuesday, September 22, 2026