Not all eBooks or audio books are available for purchase by libraries because some of the largest publishers have chosen not to sell eBooks or audio books to libraries.

If you don't see a popular or best selling title in our Digital Downloads, it isn't because we've overlooked it. The eBook or audio book isn't there because we are unable to purchase it.




What are libraries doing about it?

• We've voiced our concerns with our vendors and the publishers.
• Groups like the American Library Association have met with the largest publishers and advocated for fair access to eBooks for libraries.

What can you do about it?

• If you don't see an eBook or audio book in our Digital Downloads collection. Fill out a purchase suggestion online.
• If the library is unable to purchase that title, we'll let you know.
• Contact the publisher and let them know you'd like to be able to check out that digital title from the library.

Publisher Contact Information (Contact Information for the Largest Publishers)

Hachette Book Group (Grand Central; Little, Brown)
237 Park Ave
New York, NY 10017
David Young, CEO
Phone: (212) 364-1200
email: david.young@hbgusa.com

HarperCollins Publishers
10 East 53rd Street
New York, NY 10022
Phone: 212-207-7000
email: feedback2@harpercollins.com

Macmillan Publishing
175 Fifth Avenue
New York, NY 10010
John Sargent, CEO
Phone: 646-307-5151
email: john.sargent@macmillan.com

Penguin Group
375 Hudson Street
New York, NY 10014
David Shanks, CEO
Susan Petersen Kennedy, President
Phone: 212-366-2000
email: david.shanks@us.penguingroup.com, susan.kennedy@us.penguingroup.com

Random House, Inc.
1745 Broadway
New York, NY 10019
Phone: 212-782-9000
email: ecustomerservice@randomhouse.com

Simon & Schuster, Inc.
1230 Avenue of the Americas
New York, NY 10020
Carolyn Reidy, president and CEO
Phone: 212-698-7000
email: carolyn.reidy@simonandschuster.com

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